Fast & hassle-freePersonal data we process
We process your personal data because you use our services and/or because you provide this data to us directly. Below you will find an overview of the personal data we process:
– First and surname
– Address data
– Phone number
– Email address
– Other personal data you actively provide, for example by creating a profile on this website, in correspondence and by telephone
Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or guardians. However, we cannot control whether a visitor is over 16 years old. We therefore advise parents to be involved in their children’s online activities to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without that consent, please contact us and we will delete this information.
For what purpose and on what legal basis we process personal data
We process your personal data for the following purposes:
– To be able to call or email you if necessary to provide our services
– To inform you of changes to our services and products
Automated decision-making
We do not make decisions on the basis of automated processing on matters that may have (significant) consequences for individuals. This refers to decisions made by computer programmes or systems, without human intervention (such as an employee).
How long we keep personal data
We do not keep your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
– First and surname: maximum 5 years if not longer legally required or necessary for performance of the contract;
– Address data: maximum 5 years if not longer legally required or necessary for performance of the contract;
– Phone number: maximum 5 years if not longer legally required or necessary for performance of the contract;
– Email address: maximum 5 years if not longer legally required or necessary for performance of the contract;
– Other personal data you actively provide, for example by creating a profile on this website, in correspondence and by telephone: maximum 5 years if not longer legally required or necessary for performance of the contract;
– Bank account number: maximum 5 years if not longer legally required or necessary for performance of the contract;
Sharing personal data with third parties
We do not sell your data to third parties and will only provide it if necessary to perform our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we enter into a processor agreement to ensure the same level of security and confidentiality of your data. We remain responsible for these processing activities.
Cookies or similar technologies we use
We use functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone on your first visit to this website. We use cookies with purely technical functionality. These ensure that the website works properly and, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimise it. We also place cookies that track your browsing behaviour so we can offer you tailored content and advertisements. On your first visit to our website, we informed you about these cookies and asked for your consent to place them. You can opt out of cookies by setting your internet browser so it no longer stores cookies. You can also delete all previously stored information via your browser settings.
View, edit or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw any consent you have given for data processing or to object to our processing of your personal data, and you have the right to data portability. This means you can submit a request to us to send the personal data we hold about you in a computer file to you or another organisation you name. You can send us a request to view, correct, delete, transfer your personal data or a request to withdraw your consent or object to our processing of your personal data. To ensure that the request to view is made by you, we ask you to send a copy of your ID with the request.
How we protect personal data
We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unlawful modification. If you feel that your data is not well protected or there are signs of misuse, please contact us.